Drivers from the previous versions may not always be compatible with Windows 10 therefore your PC will not recognize your sound card. This is a common issue when upgrading from previous version of Windows to Windows 10. Missing sound cards can be caused by uninstalled sound card drivers, bad sound card drivers or a malfunction in sound card drivers. The reason why the sound video and game controllers section might be missing on your computers, is that windows was unable to find any installed sound cards therefore there is nothing to display. Why the sound, video and game controllers section is missing in device manager
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